for Buddhi Mantra
Last updated: 01 October 2025
1. Introduction
Buddhi Mantra (“Company”, “We”, “Us”, “Our”) respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our eCommerce website buddhimantra.com (the “Website”) to purchase nutraceutical products.
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use.
2. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Name, age, gender
- Contact details (email address, phone number, shipping/billing address)
- Account credentials (username, password)
b) Payment & Transaction Information
- Payment method, transaction details (processed via secure third-party gateways)
- We do not store credit/debit card details beyond what is legally permitted.
c) Health/Wellness Information (Optional)
- Any information you voluntarily provide regarding dietary preferences, allergies, or health conditions (to help us suggest suitable products).
- Such information is treated as sensitive personal data under Indian law.
d) Technical & Usage Information
- Device type, browser type, IP address
- Cookies, analytics data, browsing patterns, product preferences
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, payments, and deliveries.
- To personalize your shopping experience and recommend products.
- To send you order confirmations, shipping updates, and service communications.
- To provide customer support and respond to queries.
- To comply with applicable laws and regulatory requirements (e.g., FSSAI).
- To send marketing/promotional messages (only if you opt-in).
- To improve Website performance, security, and user experience.
4. Sharing & Disclosure of Information
We do not sell or rent your personal data. We may share information only with:
- Logistics partners: for order delivery.
- Payment gateways & banks: for processing payments.
- Regulatory authorities: when legally required under Indian law.
- Service providers: for analytics, IT support, customer service, marketing (bound by confidentiality obligations).
- Business transfers: if our company is merged, acquired, or restructured.
5. Data Storage & Security
- We follow industry-standard reasonable security practices as per the IT Act, 2000 and applicable Rules.
- Data is stored on secure servers with encryption, firewalls, and access controls.
- While we take adequate precautions, we cannot guarantee 100% security (no system is completely foolproof).
6. Cookies & Tracking
- We use cookies and similar technologies to improve user experience, analyze traffic, and show personalized recommendations.
- You can disable cookies via your browser settings, though some Website features may not work properly.
7. Your Rights
As per Indian law, you have the right to:
- Access, review, and correct your personal information.
- Withdraw consent for data processing (may affect your ability to use certain services).
- Opt-out of marketing/promotional emails via unsubscribe links.
- Request deletion of your data (subject to legal/regulatory retention obligations).
8. Children’s Privacy
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we learn that we have personal data of a minor, we will delete it promptly.
9. Third-Party Links
Our Website may contain links to third-party sites (e.g., payment gateways, partner offers). We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website constitutes acceptance of the revised Policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact:
Buddhi Mantra
Email: Care@buddhimantra.com
Phone: (+91) 95000 10069